When you open the App, you will be taken to your homepage, which is our Community Feed. The Community Feed is where you can post, share, and connect with other members! This is a great place to share your wins, chat with others in the Community, and get updates on everything happening here on BODYLOVE. Make sure to check back often! Ready to jump into a class? You can find the entire library of BODYLOVE on-demand classes in your CLASS LIBRARY. To navigate to the CLASS LIBRARY, tap the 3 horizontal lines on the bottom right to open the Side Menu. At the top, tap CLASS LIBRARY, and you will be taken to the Class Library page. Explore our six different pillars; HEELS, STRETCH, EMBODY, EMPOWER, AND RECENTER, and find a class that feels like a “F*ck YES” to your body right now! Enjoy:)

We are so happy to welcome you into the BodyLove Community! We pride this space on being supportive, uplifting, safe, and so much fun. In order to keep the incredible energy circulating within BodyLove, we’d like to remind you to treat everyone in this community with the utmost kindness, thoughtfulness, and respect. Let the very best version of yourself make connections here, and watch your interactions flourish! We have a zero tolerance policy for hate speech, bullying, and/or inappropriate behavior of any kind. The Community is closely monitored, and we can assure you that engaging in these behaviors will result in immediate termination of your account.

Tip: First try updating your App! If that doesn’t work, you’re in the right place! Use the search bar on this page to find your specific question and ensure we haven't already provided an answer. If you still need assistance, please send an email to bodylove.help@gmail.com and someone from our technical support team will get back to you ASAP!

Yes! While the Mobile App version of Bodylove is amazing because of its accessibility and convenience, we also have a DESKTOP version in case you want to follow classes on your computer or screen cast to a TV. You can find the desktop version of BODYLOVE HERE. Click the link, or copy and paste: https://bodylove.kaylabrenda.com to your browser. Just simply use your personal log in credentials to access. The web version of BODYLOVE is identical to the App, so you will have access to all classes, tutorials, and community feeds. *It is important to note that In-App Purchases are not available for viewing on the WEB, as they are native to the Mobile Application and App Stores. Please engage with your In-App purchases (“ENTHRONED” Series, for example) on the mobile App!*

OPTION 1: HDMI Simply connect an HDMI cable from your computer to your TV, and you are good to go! OPTION 2: Screen Cast Instructions on how to screen cast vary depending on the brand of laptop you own. We recommend googling “How to screencast from a >>INSERT BRAND OF COMPUTER HERE<< and then following the instructions provided.

On BODYLOVE, all of our dance tutorials are mirrored for you to follow along easily. What does it mean that a tutorial is mirrored? It means that as you are watching the tutorial, the teacher’s right hand should also be YOUR right hand, as if you were looking in a mirror and your reflection was the teacher. In short, you should be going the same direction as the teacher! Again, like you are looking in a mirror and the teacher is your reflection. Note that if the teacher is facing the BACK, you should also be facing the back of your space, as if you are now standing back to back with the teacher.

We’d hate to see you go, but if you must, follow the instructions below to cancel your subscription. Once your subscription is canceled, you will no longer have access to the App or Community. To successfully cancel your subscription, first determine where you subscribed: -IOS and App Store (If you subscribed via an iPhone) -Google Play Store (if you subscribed via an Android) -Web (if you subscribed via the BODYLOVE website on either desktop or mobile) If you subscribed via IOS App Store or Google Play, you will have to cancel your subscription from your account within IOS or Google Play. Instructions on how to do so are below: To cancel via IOS, follow the instructions HERE To cancel via Google Play, follow the instructions HERE *It is important to note that we cannot do this action for you. To cancel via IOS App Store or Google Play, the action must be done from within your own IOS/GOOGLE PLAY account* To cancel via WEB, follow instructions below: If you subscribed via BODYLOVE website, you can easily cancel your subscription from the Settings Page on the web platform. Just log in to your account HERE and then navigate to the Side Menu (Left hand side of the page). You will see SETTINGS - click that and you will find your membership information and the ability to cancel it. **It is important to note that canceling your BodyLove *Account* does not cancel your subscription. If you subscribed via IOS APP STORE or GOOGLE PLAY, you MUST cancel your subscription from within your APP STORE or GOOGLE PLAY STORE accounts. If you subscribed via web, you must edit your Subscription details from within the Settings Page.**

Your profile is the central place for people to find out about who you are and what brought you to our Community. Make sure you keep your profile information up to date and if you want to navigate to your profile at any time, you can get to it via the bottom navigation.

This is all done when you first sign up to the app. Fill out all the required fields and away you go!

You can do this anytime from your profile section in-app. Simply use the bottom navigation to get there and click on your current photo to open up the options.

Navigate to your profile in the bottom navigation, select the settings cog in the top right-hand corner and from here you will have the option to change your settings, and at the bottom will be the option to log out.

You can edit your push notification settings, change your profile name, update your email address and change your password if needed.

One of the key features of the app is being able to receive direct notifications that keep you informed of the latest news and content. There are two main types of notifications you will get in the app: Push Notifications and In-App Notifications. We will also cover the role of the Notification center, but more about that in a moment. It's important to remember that you can opt-in or out of push notifications at any time. We suggest keeping them turned on to keep in touch with new announcements, posts, and information as soon as it's available! IN APP NOTIFICATIONS The Notification Center lives in the middle on the bottom navigation under the cute bell icon. This is the central place in the app for you to keep up to date with the latest updates we have for you. The little red bubble will tell you how many outstanding notifications to have. PUSH NOTIFICATIONS A push notification is an automated message sent by an application to a user when the application is not open. Basically, a push notification is what you see when your device vibrates in your bag or your pocket! Not to be confused with an in-app notification, these will only be shown to you on your device and as soon as you click on one, you will be taken to the content you have chosen to see! You can always see the list of past notifications if you miss one or clear it accidentally. To do this, head to your notification center in the app. The notification center lives in the middle on the bottom navigation under the bell icon :)

Navigate to your profile page and tap the settings icon in the upper righthand corner to bring up the Settings menu. Tap "Push Notifications Settings," then pick and choose which types of notifications you would like to receive. We highly recommend keeping admin notifications active so you do not miss out on the juiciest posts and updates!

You can search for other members from the search bar at the top of each page. You should see the magnifying glass which will allow you to search for members.

From the top search bar (magnifying glass), you can search for other members, hashtags, groups, or titled content (Example: Orion’s Belt).

You can search for hashtags the same way you would search for members or keywords. Just look for the magnifying glass and use the top search bar.

From the Home Page, tap the magnifying glass icon in the upper-righthand corner and look up a specific hashtag, or click on one of the "popular hashtags" that auto-populate. To follow that particular hashtag, tap the word "Follow" in the upper righthand corner. You can also "Unfollow" using these instructions. Once you follow a hashtag, it will automatically pop up at the bottom of the search page with a large icon.

When using the app there are many different ways to connect with and interact with other members aka BODYLOVE BESTIES. When it comes to connecting to other members and private messaging, here are a few things to be aware of: First - you can only message another member if you are connected to them. This is a pretty simple concept but it preserves the privacy of everyone and gives you full control over who can message you. Second - you can easily stop someone messaging you or block anyone at any time. REMEMBER - You always have the block option and can remove any member so they cannot see your information anymore if needed. To block another member go to their profile and select the block option from the menu on their profile page. If you have a specific issue with another member you can also go one further and report them to us and we will look into any issues. The option to report is in the same place as the block option. Please note that if you block someone you cannot reverse this without contacting us.

Following someone is the best way for you to keep up to date with what they are up to and their activity inside the app. By following someone you will receive notifications on every post they make in the app. If you are currently in the app it will pop up in your notification center, and if you are not in the app you will get a push notification on your device.

Navigate to the profile that you want to follow and you should see the follow button next to the connect button at the top of their profile! Simple as that!

This is fine! You just need to select the following option from the menu on that member's profile. The other member won't be notified. You will notice the tag will change when you follow and unfollow someone so you know whether you are following someone or not. You also have the block option and can remove them so they cannot see your information anymore if needed. If you have a specific issue with another member you can report them to us and we will look into any issues.

Connecting to someone will allow you to message someone else and following someone lets you know when that member posts in the app.

You can navigate to anyone's profile by clicking on them in-app or by heading to our Member Directory.

Connecting with someone or being friends with them in-app is the simple way to be directly connected to people inside the app. Connecting with someone must be initiated from either member and as soon as you are connected you will be able to message each other and have private conversations inside the messaging part of the app.

Navigate to the profile that you want to connect with and you should see the connect button next to the follow button at the top of their profile! Simple as that!

This is fine! You just need to select the Ignore Messages option from the menu on that member's profile. The other member won't be notified but you will need to re-request if you want to be reconnected with them. You also have the block option and can remove them so they cannot see your information anymore if needed. If you have a specific issue with another member you can report them to us and we will look into any issues.

You will be able to message them! To spot this just check the profile of the member you are wanting to be connected with and you will see the Connect option will have changed to "message".

Messaging is the function where you as a member can message one or more members privately in the app. All messages are securely stored and only you and the other members can see the content. To send a private message all you need to do is be connected to the person you want to message and go to the messaging tab. If you want to start a group message with more than one person, all you need to do is to be connected to all those people and make sure you add them all when you start that message. Other than this it is as simple as that! Enjoy connecting and messaging in the app! Key Points Messaging is Text only. Weblinks will work, so if you want to send or receive a URL you will be able to open it from the app REMEMBER - You always have the block option and can remove any member so they cannot see your information anymore if needed. To block another member go to their profile and select the block option from the burger menu on their profile page. If you have a specific issue with another member you can also go one further and report them to us and we will look into any issues. The option to report is in the same place as the block option. Please note that if you block someone you cannot reverse this without contacting us.

To help you discover other members, we've created the member directory. The Member Directory lists all members in our Community and allows you to filter other community members by profile fields, group membership, new members to the community, new members in groups, and group admins.

All members of our community are listed in the Member Directory and sorted by engagement, except: you won't see yourself you won't see banned members

In addition to browsing the Member Directory, you can also apply filters to the list of community members to find other members with specific criteria. From the Member Directory, you can filter the list with the following filter types: New to the community Group membership New to a group Searchable profile fields Admin of a group

We have Mandatory, Public, Private, and Secret groups in the app. The COMMUNITY FEED and HYPE ROOM groups are mandatory, meaning you were automatically added to these groups upon joining the Community! Use the COMMUNITY FEED to stay in touch with your community, and use the HYPE ROOM group to call on all your virtual cheerleaders (aka BODYLOVE BESTIES) to hype the shit outta your dance videos! Enjoy:)

You are automatically added to all mandatory groups we have and you can join a public non-mandatory group any time you like. For private groups, you will be invited or can request an invite from within the app and for secret groups, well, they are just that! You will be added to the group but be aware that it is only for certain members.

Currently, you cannot create your own group, but if you have an idea, let us know - we would love to hear your idea and we can always add them!

A Group you have to be invited to or have to request to join.

To leave a Group, open the Group feed and tap the information icon ("i") in the upper righthand corner. Tap "Leave Group," then "Yes" on the pop-up screen. Please note - If the Group is mandatory, it will be labeled and you won't be able to leave the group.

Events are what we put on to keep you up to date with the latest exciting happenings and host exclusive events for you as a member.

Most of the time you just need to simply RSVP to each event in-app and make sure you add it to your calendar so you don't forget! Please make sure to double check the time in the and timezone in the event so you don't miss it!

Don’t be shy! We love seeing what youve been up to, and hearing about your life and BODYLOVE experience. Feel free to share all the content, and engage with others’ content as well! Flood the space with likes, comments, tags, and shares to keep the energy of The Community radiating!

There are a few reasons for this. First, we want to keep our Community and the App the central place for all things BODYLOVE. Additionally, due to the nature of some of the content, we want to make sure everyone in the Community is protected. BODYLOVE is a safe space of expression, and we work really hard to keep everyone’s content, information, and likeness safe.